I'm getting a "File too big" message. How can I solve it?
The ShortPixel online tool is designed to accept very large images, so you should have no problems uploading your images.
However, we have seen cases where users received a "File too big" message when using the online tool on the ShortPixel's website. This can happen when the website logs you out. Try logging in and using the online tool again. It should now work without any problems.