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ShortPixel Knowledge Base
Credits and Plans
Credits and Plans
Account
Convert commission to credits
How to tell if the affiliate system is working correctly
How the affiliate payment works
Why does my account have less credits than I bought?
How affiliate links work
How the Subaccounts feature works
Where is my invoice? How can I update my billing details?
How to interpret the Optimization Report
How API Key Aliases work
Credits & Plans
Will ShortPixel notify me if I exceed the 100 images per month free quota?
Why does my account have less credits than I bought?
I just purchased a plan and I see some credits were used already, why?
Where are my credits?
How to cancel your subscription
How do the one-time plans work?
What happens after I optimize 100 images for free?
How does the Unlimited plan work?
One-time credits vs Unlimited plan
Payments
How to request a VAT refund
How to change the payment method?
What payment methods are accepted? How can I pay?
Where is my invoice? How can I update my billing details?
Where are my credits?
