If you see this message when you bulk optimize your images (in the Media > Bulk ShortPixel menu), there are a number of possible reasons why it appears.
- The plugin is trying to optimize some very large images, and the process itself is taking an unusually long time.
- The internet connection to your website is poor, and this means that the entire download and upload process to and from your server is taking longer than usual.
- Your website is protected by a firewall. Make sure you whitelist our IPs from your security plugin(s), hosting/server and CDN (if you use Cloudflare, please read this article).
- You have some restrictive rules in your
.htaccess
file. You can quickly check if this is the reason for the problem by temporarily changing the name of the file to.htaccess_tmp
and then try again to see if the plugin works better. After you fix the problem, you can change the name back to the original name.