{"id":891,"date":"2024-05-07T11:45:09","date_gmt":"2024-05-07T11:45:09","guid":{"rendered":"https:\/\/kb.shortpixel.com\/docs\/error-url-is-inaccessible-from-our-server-s-due-to-access-restrictions\/"},"modified":"2025-08-27T08:40:54","modified_gmt":"2025-08-27T08:40:54","password":"","slug":"error-url-is-inaccessible-from-our-server-s-due-to-access-restrictions","status":"publish","type":"docs","link":"https:\/\/kb.shortpixel.com\/knowledge-base\/article\/error-url-is-inaccessible-from-our-server-s-due-to-access-restrictions\/","title":{"rendered":"Error &#8220;URL is inaccessible from our server(s) due to access restrictions&#8221;"},"content":{"rendered":"\n<p>When you optimize an image with ShortPixel Image Optimizer, you may receive the message&nbsp;&#8220;URL is inaccessible from our server(s) due to access restrictions&#8221;.<\/p>\n\n\n\n<p>This error message appears when our servers cannot download the image from your website. The most common causes are a website protected with HTTP AUTH, a firewall, or other server-side blocking.\u00a0<\/p>\n\n\n\n<p><b style=\"background-color: initial;\">For all possible causes and troubleshooting methods, please read this article:\u00a0<a href=\"https:\/\/shortpixel.com\/knowledge-base\/article\/204-why-some-of-the-images-and-or-thumbnails-cannot-be-optimized\" rel=\"noopener\">Why some or all of the images cannot be optimized?<\/a><\/b><\/p>\n","protected":false},"excerpt":{"rendered":"<p>When you optimize an image with ShortPixel Image Optimizer, you may receive the message&nbsp;&#8220;URL is inaccessible from our server(s) due to access restrictions&#8221;. This error message appears when our servers cannot download the image from your website. The most common causes are a website protected with HTTP AUTH, a firewall, or other server-side blocking.\u00a0 For [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[37],"glossaries":[],"doc_tag":[],"class_list":["post-891","docs","type-docs","status-publish","hentry","doc_category-shortpixel-image-optimizer"],"blocksy_meta":[],"year_month":"2026-04","word_count":78,"total_views":"708","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"admin","author_nicename":"admin_mdli53m5","author_url":"https:\/\/kb.shortpixel.com\/author\/admin_mdli53m5\/"},"doc_category_info":[{"term_name":"ShortPixel Image Optimizer","term_url":"https:\/\/kb.shortpixel.com\/knowledge-base\/category\/shortpixel-image-optimizer\/"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/kb.shortpixel.com\/wp-json\/wp\/v2\/docs\/891","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kb.shortpixel.com\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/kb.shortpixel.com\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/kb.shortpixel.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kb.shortpixel.com\/wp-json\/wp\/v2\/comments?post=891"}],"version-history":[{"count":1,"href":"https:\/\/kb.shortpixel.com\/wp-json\/wp\/v2\/docs\/891\/revisions"}],"predecessor-version":[{"id":1450,"href":"https:\/\/kb.shortpixel.com\/wp-json\/wp\/v2\/docs\/891\/revisions\/1450"}],"wp:attachment":[{"href":"https:\/\/kb.shortpixel.com\/wp-json\/wp\/v2\/media?parent=891"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/kb.shortpixel.com\/wp-json\/wp\/v2\/doc_category?post=891"},{"taxonomy":"glossaries","embeddable":true,"href":"https:\/\/kb.shortpixel.com\/wp-json\/wp\/v2\/glossaries?post=891"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/kb.shortpixel.com\/wp-json\/wp\/v2\/doc_tag?post=891"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}