{"id":1045,"date":"2024-05-07T11:50:07","date_gmt":"2024-05-07T11:50:07","guid":{"rendered":"https:\/\/kb.shortpixel.com\/docs\/set-up-e-mail-addresses-in-shortpixels-hosting\/"},"modified":"2025-08-27T08:36:25","modified_gmt":"2025-08-27T08:36:25","password":"","slug":"set-up-e-mail-addresses-in-shortpixels-hosting","status":"publish","type":"docs","link":"https:\/\/kb.shortpixel.com\/knowledge-base\/article\/set-up-e-mail-addresses-in-shortpixels-hosting\/","title":{"rendered":"Set up e-mail addresses in ShortPixel&#8217;s hosting"},"content":{"rendered":"\n<p>ShortPixel&#8217;s hosting service does not offer email services, but it can manage your DNS so that all email requests are routed through your preferred email provider.<\/p>\n\n\n\n<section class=\"callout\">You are not required to use ShortPixel to manage your DNS. You can do it through your domain provider or any other DNS provider, such as Cloudflare.<\/section>\n\n\n\n<h2 class=\"wp-block-heading\">Edit your nameservers<\/h2>\n\n\n\n<p>You will need to go to your domain registrar and edit your nameservers to point to those of ShortPixel, namely:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>ns1.shortpixel.com<\/strong><\/li>\n\n\n\n<li><strong>ns2.shortpixel.com<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Here is an example with <a href=\"https:\/\/www.mrdomain.com\/\" target=\"_blank\" rel=\"noopener\">MrDomain<\/a>.&nbsp;If you do not know how to do this with your domain registrar, please contact them.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/kb.shortpixel.com\/wp-content\/uploads\/2025\/08\/file-74fxlEGyTH.jpg\" alt=\"\"\/><\/figure>\n\n\n\n<p>Now make sure that all the DNS records you had with your domain registrar are also present in your ShortPixel account. For this purpose:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to your <strong>ShortPixel cPanel > Tools > Domains > Zone Editor<\/strong><\/li>\n\n\n\n<li><p>Click on <strong>Manage<\/strong> next to your domain and you will see all your DNS records. If they are not there, add them manually.<\/p><figure><img decoding=\"async\" src=\"https:\/\/kb.shortpixel.com\/wp-content\/uploads\/2025\/08\/file-HLh09vT1fa.jpg\"><\/figure><\/li>\n\n\n\n<li><p>Keep this window open, because you will come back to it.<\/p><\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Create your email accounts<\/h2>\n\n\n\n<p>The next step is to create your email accounts. We will use <a href=\"https:\/\/www.zoho.com\/mail\/\" target=\"_blank\" rel=\"noopener\">Zoho Mail<\/a> as an example because it&#8217;s a very affordable option.<\/p>\n\n\n\n<p>Now, we invite you to follow <a href=\"https:\/\/www.zoho.com\/mail\/complete-guide-to-setup-zohomail.html\" target=\"_blank\" rel=\"noopener\">these instructions<\/a> on the official Zoho Mail website.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>In the\u00a0<strong>Verify Domain Ownership<\/strong> step, do not forget to add the required DNS records in your ShortPixel cPanel in the <strong>Zone Editor<\/strong> section, not with your domain registrar! (<strong>see below<\/strong>).<\/li>\n\n\n\n<li>When you get to the DNS Mapping section, you need to add all these DNS records in your ShortPixel cPanel in the <strong>Zone Editor<\/strong> section, not with your domain registrar! (<strong>see below<\/strong>).<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Add DNS records<\/h2>\n\n\n\n<p>During the creation of your email accounts, you need to add some DNS records in the ShortPixel cPanel. To do this, follow the steps below:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to your\u00a0<strong>ShortPixel cPanel > Tools > Domains > Zone Editor<\/strong><\/li>\n\n\n\n<li>Click on\u00a0<strong>Manage<\/strong>\u00a0next to your domain and you will see all your DNS records<\/li>\n\n\n\n<li><strong>Delete <\/strong>the existing MX record\u00a0and mail.domain CNAME before adding your own records. Example:<br><figure><img decoding=\"async\" src=\"https:\/\/kb.shortpixel.com\/wp-content\/uploads\/2025\/08\/file-1hvZwFKjrr.jpg\"><\/figure><\/li>\n\n\n\n<li>Click on Add Record and choose the type of record. You will need either CNAME, MX or TXT.<br><figure><img decoding=\"async\" src=\"https:\/\/kb.shortpixel.com\/wp-content\/uploads\/2025\/08\/file-mukZtGL2a3.jpg\"><\/figure><\/li>\n\n\n\n<li><p>Fill in the fields according to your email hosting provider&#8217;s instructions.<\/p><\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>ShortPixel&#8217;s hosting service does not offer email services, but it can manage your DNS so that all email requests are routed through your preferred email provider. You are not required to use ShortPixel to manage your DNS. You can do it through your domain provider or any other DNS provider, such as Cloudflare. Edit your [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[58],"glossaries":[],"doc_tag":[],"class_list":["post-1045","docs","type-docs","status-publish","hentry","doc_category-hosting"],"blocksy_meta":[],"year_month":"2026-04","word_count":372,"total_views":"2345","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"admin","author_nicename":"admin_mdli53m5","author_url":"https:\/\/kb.shortpixel.com\/author\/admin_mdli53m5\/"},"doc_category_info":[{"term_name":"Hosting","term_url":"https:\/\/kb.shortpixel.com\/knowledge-base\/category\/hosting\/"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/kb.shortpixel.com\/wp-json\/wp\/v2\/docs\/1045","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kb.shortpixel.com\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/kb.shortpixel.com\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/kb.shortpixel.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kb.shortpixel.com\/wp-json\/wp\/v2\/comments?post=1045"}],"version-history":[{"count":3,"href":"https:\/\/kb.shortpixel.com\/wp-json\/wp\/v2\/docs\/1045\/revisions"}],"predecessor-version":[{"id":2155,"href":"https:\/\/kb.shortpixel.com\/wp-json\/wp\/v2\/docs\/1045\/revisions\/2155"}],"wp:attachment":[{"href":"https:\/\/kb.shortpixel.com\/wp-json\/wp\/v2\/media?parent=1045"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/kb.shortpixel.com\/wp-json\/wp\/v2\/doc_category?post=1045"},{"taxonomy":"glossaries","embeddable":true,"href":"https:\/\/kb.shortpixel.com\/wp-json\/wp\/v2\/glossaries?post=1045"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/kb.shortpixel.com\/wp-json\/wp\/v2\/doc_tag?post=1045"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}