{"id":1013,"date":"2024-05-07T11:49:19","date_gmt":"2024-05-07T11:49:19","guid":{"rendered":"https:\/\/kb.shortpixel.com\/docs\/error-the-folder-is-locked-by-a-different-shortpixel-process\/"},"modified":"2025-08-27T08:37:25","modified_gmt":"2025-08-27T08:37:25","password":"","slug":"error-the-folder-is-locked-by-a-different-shortpixel-process","status":"publish","type":"docs","link":"https:\/\/kb.shortpixel.com\/knowledge-base\/article\/error-the-folder-is-locked-by-a-different-shortpixel-process\/","title":{"rendered":"Error: &#8220;The folder is locked by a different ShortPixel process&#8221;"},"content":{"rendered":"\n<p>When using our <a href=\"https:\/\/shortpixel.com\/web-tool-docs\" target=\"_blank\" rel=\"noopener\">ShortPixel Website Optimizer<\/a> tool, which provides you with a&nbsp;web interface to our API available for any PHP website, you may encounter an issue like this:<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/kb.shortpixel.com\/wp-content\/uploads\/2025\/08\/file-0sGVQyRWXo.png\" alt=\"\"\/><\/figure>\n\n\n\n<p>This can happen if you open two browser windows with the optimization page or even refresh the page during optimization.<\/p>\n\n\n\n<p>To solve this problem, you just need to <strong>wait a minute or two<\/strong> and then restart the process.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>When using our ShortPixel Website Optimizer tool, which provides you with a&nbsp;web interface to our API available for any PHP website, you may encounter an issue like this: This can happen if you open two browser windows with the optimization page or even refresh the page during optimization. To solve this problem, you just need [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[51],"glossaries":[],"doc_tag":[],"class_list":["post-1013","docs","type-docs","status-publish","hentry","doc_category-shortpixel-website-optimizer"],"blocksy_meta":[],"year_month":"2026-04","word_count":68,"total_views":"1165","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"admin","author_nicename":"admin_mdli53m5","author_url":"https:\/\/kb.shortpixel.com\/author\/admin_mdli53m5\/"},"doc_category_info":[{"term_name":"ShortPixel Website Optimizer","term_url":"https:\/\/kb.shortpixel.com\/knowledge-base\/category\/shortpixel-website-optimizer\/"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/kb.shortpixel.com\/wp-json\/wp\/v2\/docs\/1013","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kb.shortpixel.com\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/kb.shortpixel.com\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/kb.shortpixel.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kb.shortpixel.com\/wp-json\/wp\/v2\/comments?post=1013"}],"version-history":[{"count":2,"href":"https:\/\/kb.shortpixel.com\/wp-json\/wp\/v2\/docs\/1013\/revisions"}],"predecessor-version":[{"id":2194,"href":"https:\/\/kb.shortpixel.com\/wp-json\/wp\/v2\/docs\/1013\/revisions\/2194"}],"wp:attachment":[{"href":"https:\/\/kb.shortpixel.com\/wp-json\/wp\/v2\/media?parent=1013"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/kb.shortpixel.com\/wp-json\/wp\/v2\/doc_category?post=1013"},{"taxonomy":"glossaries","embeddable":true,"href":"https:\/\/kb.shortpixel.com\/wp-json\/wp\/v2\/glossaries?post=1013"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/kb.shortpixel.com\/wp-json\/wp\/v2\/doc_tag?post=1013"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}