{"id":3757,"date":"2018-11-29T09:56:59","date_gmt":"2018-11-29T09:56:59","guid":{"rendered":"https:\/\/shortpixel.com/blog\/?p=3757"},"modified":"2023-12-20T13:40:43","modified_gmt":"2023-12-20T11:40:43","slug":"turn-wordpress-sites-under-maintenance-marketing-tools","status":"publish","type":"post","link":"https:\/\/shortpixel.com\/blog\/turn-wordpress-sites-under-maintenance-marketing-tools\/","title":{"rendered":"How to Turn WordPress Sites Under Maintenance into Marketing Tools"},"content":{"rendered":"<p><img decoding=\"async\" class=\"aligncenter size-large wp-image-3759\" src=\"https:\/\/shortpixel.com/blog\/wp-content\/uploads\/2018\/11\/rawpixel-741689-unsplash-1024x683.jpg\" alt=\"Under Maintenance WP\" width=\"604\" height=\"403\" title=\"\" srcset=\"https:\/\/shortpixel.com\/blog\/wp-content\/uploads\/2018\/11\/rawpixel-741689-unsplash.jpg 1024w, https:\/\/shortpixel.com\/blog\/wp-content\/uploads\/2018\/11\/rawpixel-741689-unsplash-300x200.jpg 300w, https:\/\/shortpixel.com\/blog\/wp-content\/uploads\/2018\/11\/rawpixel-741689-unsplash-768x512.jpg 768w\" sizes=\"(max-width: 604px) 100vw, 604px\" \/>You launched your web browser, ready to log on to your favorite page. But as you type in the URL into the address bar and enthusiastically hit &#8216;enter,&#8217; your bubbly excitement falls into one flat and plain <strong>&#8216;Oh.<\/strong>&#8216;<\/p>\n<p>The site is down because it&#8217;s under maintenance. What joy! (feel free to insert your best sarcastic face here).<\/p>\n<p><em>&#8220;Page Under Construction&#8230;&#8221;<\/em><\/p>\n<p><em>&#8220;Website Under Maintenance&#8230;&#8221;<\/em><\/p>\n<p>It doesn&#8217;t occur every day, but when it <i>does<\/i> happen, it\u2019s downright annoying &#8211; not to mention off putting.<\/p>\n<p>A <a href=\"https:\/\/shortpixel.com/blog\/how-to-speed-up-your-wordpress-website-with-a-5-step-checklist\/\" target=\"_blank\" rel=\"noopener\">website placed under maintenance<\/a> means visitors won\u2019t be able to get what they need, prompting them to search the net for other alternatives. Probably the worst outcome is losing a customer or a subscriber.<\/p>\n<p><!--more--><\/p>\n<p>It may not seem like much to others, but for a site owner and his team of seasoned marketers, that\u2019s a nightmare and a mistake that have to be corrected <i>at once<\/i>.<\/p>\n<h4>The Practical Solution<\/h4>\n<p>Instead of throwing everything to the wind and just go about maintaining your page at your own pace while simultaneously expecting that nothing would go wrong, why not break out of the lazy box you put yourself in?<\/p>\n<p>You don&#8217;t have to lose subscribers or customers. Not if you set your page up to be as radically creative as possible.<\/p>\n<p>A fun fact that&#8217;s been around for years &#8211; but we could use reminders now and then &#8211; is to reinforce your &#8216;under maintenance&#8217; page with an awesome marketing strategy.<\/p>\n<p>With careful planning and a healthy dose of ingenuity and creativity, you can turn your site\u2019s maintenance mode into a marketing asset rather than a liability.<\/p>\n<h4>Do Your Research on Google Analytics<\/h4>\n<p>The biggest issue of an unannounced site maintenance is losing customers. Taking a live site down to do maintenance can be quite confusing for your site visitors and loyal customers. So, take measures to keep that from happening.<\/p>\n<p>A tool you can use for this is your Google Analytics report. Find out the least busy hours of your site and use that time frame for maintenance.<\/p>\n<h4>Inform. Surprises Aren&#8217;t Welcome<\/h4>\n<p>There are people who <i>love <\/i>surprises, but people don\u2019t like to be surprised about website maintenance. No site user wants to be caught off guard, visiting their favorite website only to be hit with a generic 503: Service Unavailable notice.<\/p>\n<p>Don\u2019t risk the ire of your loyal and regular visitors. Before you go about performing much-needed upkeep, send a message to your email list about scheduled maintenance, along with an assurance that the site will be up and running within the announced timeframe.<\/p>\n<p>This way, you won\u2019t disturb anyone with unpleasant surprises.<\/p>\n<h4>Reinforce the Brand<\/h4>\n<p>Take your maintenance page and keep it consistent with the rest of your site\u2019s branding. From the font and the colors to the images and logos. Every part of your customized maintenance page should align with your site identity.<\/p>\n<p>It may not make much sense to some people but reinforcing the brand through the visual compositions that are related directly to it, further entrenches the distinctiveness of your brand into prospects, new customers, and even the regular ones.<\/p>\n<p>Scientific research aptly backs this claim by showing people logo designs they\u2019re familiar with. This activates the parts of the brain that are associated with rewards &#8212; namely, the emotional parts of your brain.<\/p>\n<p>So, when you consistently show your visitors and regular customers an image related to the brand that they are familiar with, even in something like a maintenance page, you are subconsciously connecting your brand with an emotional reward.<\/p>\n<p>Don\u2019t you just love psychology?<\/p>\n<h4>Point Them in the Right Direction<\/h4>\n<p>One page under maintenance is fine &#8211; especially if it\u2019s accompanied with ingenious images or meme-worthy visuals, but you don\u2019t want your regular visitors or the new ones to stay there and leave to find another, do you?<\/p>\n<p>It doesn\u2019t matter how great your maintenance page looks. At some level, your site visitors will still be frustrated because they were expecting to see the original page, and your site obviously failed to deliver that.<\/p>\n<p>Don\u2019t pile on more frustration. Simply be helpful and point them in the right direction. Redirect them to the page that contains all the answers they were originally looking for. The original page may be down, but you can always refer them to another page that\u2019s very similar to the one they were searching for.<\/p>\n<p>Additionally, with a bit of careful guidance, perhaps you\u2019ll even manage to interest them with other products or company offerings.<\/p>\n<p>Don\u2019t overdo it, though. A seasoned marketer knows how to efficiently account for their audience\u2019s persona and what is the right move for them.<\/p>\n<h4>Provide Ample Contact Information<\/h4>\n<p>A marketer knows what their audiences want. But if you don\u2019t take the time to get to know them, engage them &#8211; even indirectly, and hear their feedback &#8211; positive or negative, how do you expect to fully understand them?<\/p>\n<p>One important staple of maintenance pages is sufficient contact information, so your loyal visitors and new ones can easily ask questions and tell you their thoughts.<\/p>\n<p>Openness, transparency, and authenticity are a big deal for the new generations. Plain and simple honesty can do wonders.<\/p>\n<h4>Engage Your Creativity<\/h4>\n<p>Awesome marketing is creative marketing at its very core. Lately, you probably realized that as the digital world continues to evolve, it\u2019s getting more and more difficult to stand out from the rest of the uniformed crowd.<\/p>\n<p>Think about it. How many other businesses have the same old \u201cWebsite Under Renovation\u201d or \u201cWe\u2019re housekeeping\u201d messages on their websites? (It\u2019s not exactly like that, but I\u2019m sure you understand what I\u2019m trying to get at). That\u2019s way too overdone!<\/p>\n<p>To ensure success in creating the best maintenance page as a marketing tool, you need to think about cutting edge ideas.<\/p>\n<p>It\u2019s going to sound so clich\u00e9, but you have <i>to think outside the box<\/i>. Distinguish yourself. Take risks. Cement yourself in people\u2019s memories. All the motivational quotes!<\/p>\n<p>How you do it, of course, depends entirely on you and the rest of your team. As you take your target audience into careful consideration with every move you make in the digital marketing world, the same principles you should apply as you create <i>tailored <\/i>maintenance page designs.<\/p>\n<h4>Creative Maintenance Pages by Real Websites<\/h4>\n<p>Here are a few maintenance page ideas for your WordPress site, made by real companies.<\/p>\n<h4>#1 Product Hunt<\/h4>\n<p><a href=\"https:\/\/shortpixel.com/blog\/wp-content\/uploads\/2018\/11\/ProductHunt.jpg\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-3770\" src=\"https:\/\/shortpixel.com/blog\/wp-content\/uploads\/2018\/11\/ProductHunt.jpg\" alt=\"ProductHunt Under Maintenance\" width=\"768\" height=\"449\" title=\"\" srcset=\"https:\/\/shortpixel.com\/blog\/wp-content\/uploads\/2018\/11\/ProductHunt.jpg 768w, https:\/\/shortpixel.com\/blog\/wp-content\/uploads\/2018\/11\/ProductHunt-300x175.jpg 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><\/a><\/p>\n<p>You can follow in Product Hunt&#8217;s footsteps and inject a bit of humor when running into a maintenance page. Puns like this work well for brands like Product Hunt, showcasing their playful personas.<\/p>\n<h4>#2 Twitter<\/h4>\n<p><a href=\"https:\/\/shortpixel.com/blog\/wp-content\/uploads\/2018\/11\/Twitter.jpg\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-3771\" src=\"https:\/\/shortpixel.com/blog\/wp-content\/uploads\/2018\/11\/Twitter.jpg\" alt=\"Twitter Under Maintenance\" width=\"480\" height=\"388\" title=\"\" srcset=\"https:\/\/shortpixel.com\/blog\/wp-content\/uploads\/2018\/11\/Twitter.jpg 480w, https:\/\/shortpixel.com\/blog\/wp-content\/uploads\/2018\/11\/Twitter-300x243.jpg 300w\" sizes=\"(max-width: 480px) 100vw, 480px\" \/><\/a><\/p>\n<p>Keep the &#8220;maintenance&#8221; notice prominent somewhere, but don&#8217;t be afraid to inject a little bit of fun. Keep it short and simple, otherwise you risk confusing your visitors. Check out how Twitter did it. It&#8217;s their famous &#8216;Fail Whale!&#8217;<\/p>\n<p>This is also the perfect example of reinforcing the brand mascot. Twitter&#8217;s &#8216;Fail Whale&#8217; is used in their 404 pages and in the overcapacity page too.<\/p>\n<h4>#3 Apple<\/h4>\n<p><a href=\"https:\/\/shortpixel.com/blog\/wp-content\/uploads\/2018\/11\/Apple.jpg\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-3762\" src=\"https:\/\/shortpixel.com/blog\/wp-content\/uploads\/2018\/11\/Apple.jpg\" alt=\"Apple Under Maintenance\" width=\"550\" height=\"377\" title=\"\" srcset=\"https:\/\/shortpixel.com\/blog\/wp-content\/uploads\/2018\/11\/Apple.jpg 550w, https:\/\/shortpixel.com\/blog\/wp-content\/uploads\/2018\/11\/Apple-300x206.jpg 300w\" sizes=\"(max-width: 550px) 100vw, 550px\" \/><\/a><\/p>\n<p>Apple reasserts itself as the leader in technology by way of using their maintenance page to build hype and anticipation around a new product. They value their customers&#8217; experience. You can also showcase community content in your maintenance pages.<\/p>\n<p>Whether Apple <i>really<\/i> needs this kind of message is up for debate, but it does succeed in building the buzz.<\/p>\n<h4>#4 Etsy<\/h4>\n<p><a href=\"https:\/\/shortpixel.com/blog\/wp-content\/uploads\/2018\/11\/etsy.jpg\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-3769\" src=\"https:\/\/shortpixel.com/blog\/wp-content\/uploads\/2018\/11\/etsy.jpg\" alt=\"Etsy Under Maintenance\" width=\"550\" height=\"360\" title=\"\" srcset=\"https:\/\/shortpixel.com\/blog\/wp-content\/uploads\/2018\/11\/etsy.jpg 550w, https:\/\/shortpixel.com\/blog\/wp-content\/uploads\/2018\/11\/etsy-300x196.jpg 300w\" sizes=\"(max-width: 550px) 100vw, 550px\" \/><\/a><\/p>\n<p>Maintenance pages aren&#8217;t permanent, and you need to make sure that your visitors and loyal customers are aware of that. One creative way of assuring them &#8211; aside from the plainly expected date and time &#8211; is to add a countdown timer.<\/p>\n<h4><b>Bonus: Ideas from Pretty 404 Pages<\/b><\/h4>\n<p>You can also take a page from several companies\u2019 developers\u2019 books and transform your maintenance page into something your audience can cheerily interact with.<\/p>\n<p>Take a look at how these companies did it on their <a href=\"https:\/\/www.pageonepower.com\/linkarati\/managing-404-pages\" target=\"_blank\" rel=\"noopener\">404 pages<\/a>. Perhaps you can take some ideas from these and use them on your maintenance page.<\/p>\n<h4>#1 Bluegg<\/h4>\n<p><a href=\"https:\/\/shortpixel.com/blog\/wp-content\/uploads\/2018\/11\/bluegg.png\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-3768\" src=\"https:\/\/shortpixel.com/blog\/wp-content\/uploads\/2018\/11\/bluegg.png\" alt=\"Bluegg Under Maintenance\" width=\"669\" height=\"504\" title=\"\"><\/a><\/p>\n<p><a href=\"https:\/\/bluegg.co.uk\/404\" target=\"_blank\" rel=\"noopener\">Bluegg<\/a> definitely nailed customizing their error pages. It was so humorous that their 404 page managed to get featured in news outlets and famous blog sites.<a href=\"https:\/\/shortpixel.com/blog\/wp-content\/uploads\/2018\/11\/Bluegg2.png\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-3763\" src=\"https:\/\/shortpixel.com/blog\/wp-content\/uploads\/2018\/11\/Bluegg2.png\" alt=\"Bluegg2 Under Maintenance\" width=\"800\" height=\"450\" title=\"\"><\/a>Unfortunately, the goat isn\u2019t around anymore, but Bluegg replaced it with equally humorous statements, referencing the famous Screaming Goat, of course.<\/p>\n<h4>#2 Hot Dot Productions<\/h4>\n<p><a href=\"https:\/\/shortpixel.com/blog\/wp-content\/uploads\/2018\/11\/HotDotProdutions.png\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-3764\" src=\"https:\/\/shortpixel.com/blog\/wp-content\/uploads\/2018\/11\/HotDotProdutions.png\" alt=\"HotDotProdutions Under Maintenance\" width=\"669\" height=\"383\" title=\"\"><\/a><a href=\"http:\/\/hotdot.pro\/404\/\" target=\"_blank\" rel=\"noopener\">Hot Dot Productions<\/a>\u2019 error page stays true to the name of their brand, <i>and <\/i>the very things they do. The page is animated by hundreds of tiny dots that change viewing angles in response to where you move your cursor.<\/p>\n<p>It\u2019s interactive and incredibly mesmerizing. It\u2019s both creative, and the perfect way to showcase their design capabilities.<\/p>\n<h4>#3 Tin Sanity<\/h4>\n<p><a href=\"https:\/\/shortpixel.com/blog\/wp-content\/uploads\/2018\/11\/TinSanity.gif\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-3765\" src=\"https:\/\/shortpixel.com/blog\/wp-content\/uploads\/2018\/11\/TinSanity.gif\" alt=\"TinSanity Under Maintenance\" width=\"495\" height=\"330\" title=\"\"><\/a><\/p>\n<p>An animated cup with wide bloodshot eyes, screaming and \u201crunning\u201d back and forth across the screen. Couple that visual with an intense bass truck, and you\u2019ve got a comical yet sarcastic way of telling people that 404 errors aren\u2019t such a big deal. <a href=\"http:\/\/www.tinsanity.net\/404.shtml\" target=\"_blank\" rel=\"noopener\">Tin Sanity<\/a> did a great job with this.<\/p>\n<h4>Creating Your \u201cUnder Maintenance\u201d Page on WordPress<\/h4>\n<p>Luckily for you, you can easily create groundbreaking maintenance pages on WordPress, for starters.<\/p>\n<p>&#8211; Install and activate the WP Maintenance Mode plugin.<br \/>\n&#8211; When it\u2019s activated, visit Settings &gt; WP Maintenance Mode page to configure the plugin\u2019s settings.<\/p>\n<p>In WP Maintenance Mode, you can:<\/p>\n<p>&#8211; Add background images<br \/>\n&#8211; Choose design options<br \/>\n&#8211; Add custom messages<\/p>\n<p>You can also easily find <a href=\"https:\/\/www.wpbeginner.com\/plugins\/how-to-put-your-wordpress-site-in-maintenance-mode\/\" target=\"_blank\" rel=\"noopener\">more detailed instructions<\/a> in WordPress\u2019 step by step guide.<\/p>\n<h4>Update and Inform<\/h4>\n<p>Never ever leave your visitors hanging. When you have a maintenance page, make sure to include the time of the website\u2019s return. Stick to the time frame you provided. This way, your visitors know when to expect you back.<\/p>\n<p>This won\u2019t remove all traces of frustration, of course, but it <i>does <\/i>alleviate it.<\/p>\n<h4>The Takeaway<\/h4>\n<p>The prospect of losing loyal visitors because of unannounced site maintenance isn\u2019t the end of your website. You can prevent it, and even turn the odds in your favor.<\/p>\n<p>Pages under maintenance aren&#8217;t necessarily obstacles that stand in the way of building healthy relationships with customers. If anything, you&#8217;re actually improving your site for better user experience.<\/p>\n<p>Nevertheless, when you think creatively &#8211; with your target audience in mind &#8211; you can create ingenious maintenance pages that keep your branding consistent, are helpful to your customers, and definitely memorable.<\/p>\n<p><strong>Bio<\/strong>: Al Gomez is the President and Founder of <a href=\"https:\/\/dlinkers.com\/\" target=\"_blank\" rel=\"noopener\">Dlinkers <\/a>&#8211; a company dedicated to providing complete digital marketing services. With more than ten years of experience, he enjoys supporting smartpreneurs like himself to achieve online success.<\/p>\n<p>First photo by rawpixel on Unsplash.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>You launched your web browser, ready to log on to your favorite page. But as you type in the URL into the address bar and enthusiastically hit &#8216;enter,&#8217; your bubbly excitement falls into one flat and plain &#8216;Oh.&#8216; The site is down because it&#8217;s under maintenance. What joy! (feel free to insert your best sarcastic [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-3757","post","type-post","status-publish","format-standard","hentry","category-world-of-wordpress"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/shortpixel.com\/blog\/wp-json\/wp\/v2\/posts\/3757","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shortpixel.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/shortpixel.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/shortpixel.com\/blog\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/shortpixel.com\/blog\/wp-json\/wp\/v2\/comments?post=3757"}],"version-history":[{"count":6,"href":"https:\/\/shortpixel.com\/blog\/wp-json\/wp\/v2\/posts\/3757\/revisions"}],"predecessor-version":[{"id":9349,"href":"https:\/\/shortpixel.com\/blog\/wp-json\/wp\/v2\/posts\/3757\/revisions\/9349"}],"wp:attachment":[{"href":"https:\/\/shortpixel.com\/blog\/wp-json\/wp\/v2\/media?parent=3757"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/shortpixel.com\/blog\/wp-json\/wp\/v2\/categories?post=3757"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/shortpixel.com\/blog\/wp-json\/wp\/v2\/tags?post=3757"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}